Cross_cutting

7:23 and that includes people letting the drugs into the country. So, and people who'd come here and don't speak the language, that's on them. My parents put me in a private lessons to make sure I spoke Spanish. My daughter's not gonna be stupid. She's gonna learn a language. All four of us, private lessons. We read and speak Spanish fluently. Little bit of an accent, but hey, they educated us 'cause they knew where we were going and they prepared us 'cause they loved us. If all these people come here unprepared, that's on them. Why should we pay their way if it's on them? They come here, they should speak the language. Thank you very much. I don't know how much time I have. Do I have any more time? - You have 15 seconds. - Okay, well, I'm just saying, God bless everybody. Enjoy the sunshine. Thank you for your attention. And yeah, no more free translation. You can get a free translation online on your phone now. - Okay, is there anyone else?

8:21 That's it. Okay, that closes public comment. The consent agenda is next. It's the approval of the minutes. Are there any corrections to the minutes? Hearing none, I'll entertain a motion to approve. - So moved. - Thank you. Is there a second? - Second. - Thank you. Moved and seconded. All in favor, say aye. - Aye. - Aye. - Motion carries, thank you. Then Public Health in Action Language Access Line. Good morning. - Good morning. This is for the record, Dr. Ellen Melnick, Public Health Director and Health Officer. Delighted to introduce Marissa Armstrong, who is our communications manager, who's going to give this presentation. - Good morning. Again, Marissa Armstrong. I'm the communications manager for Public Health.

9:20 And I'm gonna talk to you today about our Language Access voicemail system. Just a quick overview of what we're gonna cover today. Consider some of the barriers that are experienced by people who speak languages other than English when they call Public Health by phone.